adopt
Identification of adoption blockers and root causes through design of strategic and tactical solutions. We increase adoption and ROI of your existing technology solutions.
adopt solution outcomes & approach
Completeness, accuracy and consistency is what powers efficiency, automation and content operations success. To achieve this, you need buy-in from all users. Adoption transforms technology's reputation and eliminates friction. Turn your detractors into advocates.
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diagnose
Understand the personas, motivations and objectives of your user community and determine where and how those needs are not currently being met by the process or technology.
Services: Maturity Assessment, Persona Definition, Gap Analysis
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Design
Design the people, process, technology or data enhancements intended to drive user adoption and satisfaction.
Services: Governance Design, Business Process Design, Technology Use Cases, Technology Requirements, Operational Model Design, Change Management/Adoption Strategy
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deploy
Deploy enhancements into your business, leveraging best-in-class change management to embed technology and process throughout your organization.
Services: Change Management Execution, Governance Implementation, Business Process Implementation, Managed Content Services, Application Configuration
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Measure
Continuously measure the impact and success of the deployed initiatives, iterating and improving technology and processes as additional needs are identified.
Services: Managed Content Services
Helping global companies achieve a frictionless flow of content.
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